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veterinary television
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Welcome to VETTV TECH SUPPORT

Our technical support staff are always ready to help you with the use of WinVet, to advise you on veterinary management procedures or on your centre's IT issues. You can count on us for any questions or suggestions.

Contents

Training

Marketing

Products

Support

Advantages

VETERINARY SUPPORT

Is it possible to add a corporate video to VetTV programming?

All you have to do is log in to your control panel and go to the video section. Here you can upload your own videos and insert them into the regular TV programming.

All you have to do is log in to your control panel and go to the video section. Here you can upload your own videos and insert them into the regular TV programming. If your corporate video is on Youtube, you can easily link it through the online content section. To do so, just go to the online content section and, after adding Youtube to the timeline, enter the URL of the video you want to broadcast.

VETERINARY MARKETING

Can I play VetTV on my shop window TV?

Displaying personalised content, products, services and promotions in the shop window is one of the most common ideas used in the sector to achieve an increase in visits to veterinary centres.

Displaying personalised content, products, services and promotional campaigns in the shop window is one of the most commonly used ideas in the sector to achieve an increase in visits to veterinary centres, making VetTV the perfect tool to achieve this objective. Being fully customisable, VetTV adapts to almost any situation or exhibition environment, thus achieving multiple tasks in addition to its most basic use.

MARKETING VETERINARIO

Are there any constraints on the creation of campaigns or promotions?

Through the VetTV control panel you can show all the campaigns you need. 

Through the VetTV control panel you can show as many campaigns as you need, you just have to upload the document through your VetTV panel, and it will automatically be interspersed with the channel's regular video schedule. Of course there is no limit, and you can broadcast multiple campaigns at the same time without any problem. When the time comes to disable a campaign, it will also be very easy to do so, and you will be able to reuse it whenever you want.

MARKETING VETERINARIO

What file formats does the new VetTV system support?

All of them. Any standard video format you can think of is compatible with the new VetTV system: MP4, VGA, etc.

All of them. Any standard video format you can think of is compatible with the new VetTV system: MP4, VGA, etc. With our veterinary waiting room TV there will be no file you can't handle. It's time to broadcast everything you want to show your clients. No matter how old or modern it is, VetTV will allow you to broadcast it in high quality on your waiting room TV. You just need to enter it into the platform and it will be available for broadcast...

MARKETING VETERINARIO

How do I synchronise social networks of my veterinary centre? 

Simply add your Facebook, Instagram or social network account of your choice. VetTV makes it so easy for you that just knowing your @username is enough.

Simply add your Facebook, Instagram or social network account of your choice. VetTV makes it so easy for you that just knowing your @username is enough. Share your images, offers, exclusive content and everything you can imagine appearing on your social networks. Its a way to get followers and make yourself known to your customers. With VetTV you will not miss anyone, your social media accounts will be visible to everyone who visits your waiting room. The best way to promote your brand on the internet.

MARKETING VETERINARIO

What is the ideal TV size for watching VETTV?

There is no recommended size for watching VETTV in your waiting room. Although for an average distance of about 5 metres a TV of at least 32 inches is recommended.

There is no recommended size for watching VETTV in your waiting room. Although for an average distance of about 5 metres a TV of at least 32 inches is recommended. Of course VETTV will work perfectly on any size, so it all depends on the TV you have available for use. Remember that it only needs to have one HDMI port available. Do not hesitate to ask us any question, we are here to help you.

MARKETING VETERINARIO

Can I use YouTube content on my VetTV?

With VetTV you will have the possibility of complementing the content already available with any video on the Youtube network. This is very easy to achieve.

Do you have content on Youtube that you want show on VetTV? Maybe you don't have your own channel but you want your customers to be able to see some videos that you think might be interesting. With VetTV you will have the possibility to complement the content already available with any video on Youtube. This is very easy to do, just copy the web address of the video in your VetTV control panel and incorporate it into the regular programming of your waiting room.

MARKETING VETERINARIO

Who defines the content broadcast on VetTV?

At all times you are the one who defines what content will be broadcasted on your VetTV.

At all times you are the one who defines what content will be broadcasted on your VetTV. So there is no limitation as to where you can place your television. The content is suitable for viewing in any case and it won't cost you a single euro. It is even possible to broadcast VetTV content on two TVs at the same time by using splitters, at no extra charge to you.

MARKETING VETERINARIO

Can I add additional content to the programme cycle?

Adding content to your TV channel has never been easier, with a couple of clicks you will have the ability to include your own videos or from a website such as youtube.

Adding content to your TV channel has never been easier, with a couple of clicks you will have the ability to include your own videos or from a website such as youtube, images, pdfs... giving you the opportunity to fully customise what your customer sees and how they see it, allowing you to improve their experience while increasing the profitability of your veterinary centre with more and better exposure of your products.

MARKETING VETERINARIO

What are the advantages of VetTV?

All the advantages you can imagine. Energise and entertain your patients while they wait in the waiting room. You will make the time fly.

All the advantages you can imagine. Energise and entertain your patients while they wait in the waiting room. You will make the time fly by while they learn and enjoy with your contents. Give a touch of personality to your veterinary centre with its exclusive content and increase your brand with the information you want to share with your clients. VetTV has no limits, you can use its contents as and where you want to attract new clients who pass by your shop window and keep existing ones loyal while they wait to be attended to.

MARKETING VETERINARIO

Are there limits on devices and centres?

NO. VetTV is unlimited. Broadcast wherever, whenever and to whomever you want. You only need to have the TVs you want to broadcast on.

NO. VetTV is unlimited. Broadcast wherever, whenever and to whomever you want. You only need to have the TVs you want to broadcast on. It can be present in all your centres, in all your waiting rooms and in all your shop windows as many times as you want. VetTV does not put limits to your imagination or to the growth of your business, we want you to get as much as possible from our services. Use us as many times as you want!

MARKETING VETERINARIO

How does the personalisation service work?

You have a personalisation service where you can create all your campaigns, offers and other information that you want to offer to your patients.

You have a personalisation service where you can create all your campaigns, offers and other information that you want to offer to your patients. Simply send an email to personalizaciones@vettv.es and our team of professionals will upload the content and provide you with as many multimedia elements as you wish to broadcast. Don't have any doubts or worries , we will attend to you as quickly as possible to satisfy your needs.

MARKETING VETERINARIO

Is it difficult to learn how to use the VetTV online platform?

VetTV's new platform has been designed and developed by experts in usability and digital product design.

VetTV's new platform has been designed and developed by experts in usability and digital product design. The new VetTV is easy to use and very comfortable to operate. We have worked very hard so that the learning curve is very low and users of any age feel very comfortable with it. It also comes with the necessary training by our staff... You will love it!

MARKETING VETERINARIO

How does training for VetTV work and does it have a cost?

The VetTV training has been designed to leave you in no doubt about the operation and possibilities of the new VetTV tool.

The VetTV training has been designed to leave you in no doubt about the operation and possibilities of the new VetTV tool. You can receive as much training as you need at no extra cost. We connect remotely to your system to explain and guide you through the platform. All training is personalised and one-to-one... Don't be left with any doubts, you can always request further training.

MARKETING VETERINARIO

Can I request group training for the whole team?

The answer is clear. If in your case you need to apply for group training, do not hesitate to apply. In many cases several people will be in charge of veterinary television.

The answer is clear. If in your case you need to apply for group training, do not hesitate to apply. In many cases several people will be in charge of the veterinary television so it is important that all of them are well trained to avoid possible conflicts with duplicate content or playback lines errors in different devices or veterinary centres. A well-trained VetTV team will exponentially increase the benefits of VetTV.

MARKETING VETERINARIO

What is VetTV?

VetTV is your veterinary centre's TV channel, fully dynamic, flexible and customisable.

 VetTV is your veterinary centre's TV channel, fully dynamic, flexible and customisable. This powerful marketing tool allows you to communicate with your customers, build customer loyalty and improve the customer experience. It is a tool that effectively communicates your Veterinary Centre and its services to your customers. VetTV is not a generalist channel with content that has little to do with your business, it is the personalised TV of your veterinary centre

MARKETING VETERINARIO

What sets VetTV apart from the rest?

It is a fully customisable TV channel, according to the strategic communication objectives of your centre.

It is a fully customisable TV channel, according to the strategic communication objectives of your centre. Easy and simple to install. Free and specialised technical assistance, with the capacity to resolve any issues that may arise. Complete management of programming, viewing frequency and playback categories. High definition content. Instant news in real time, keep your customers informed. Show your social networks in an easy and simple way.

MARKETING VETERINARIO

What do I need to have VetTV in my centre?

All you need is a TV with an HDMI port and an internet connection.

All you need is a TV with an HDMI port and an internet connection. To these you will connect the VetTV device that we will send you. This is all you need to access all the features that VetTV has to offer. From access to social networks to the generation of campaigns, display your own content or content viewed via Youtube. You can even upload your own content to your device and personalise your television.